Why did my payment attempt fail?

The payment you refer to may have been stopped by the source of payment. When payments stop, it may be a pattern associated with higher-than-normal risks detected by internal security systems.

Payment failure may be caused by one of the following reasons:

1. Your bank account/card balance is insufficient.
2. The payment details entered are incorrect.
3. The payment limit has been reached. It is recommended that you use the alternative payment methods available by selecting your country/region.
4. Rejected by the bank. Contact the appropriate bank to ask the question.

If you are still having problems with your payment, please try using a different payment method.

If you would like to further check your payment problem, please contact via KchatTOPUPLIVE support。