Version update date:28 February 2024 Effective date:28 February 2024 In order to better serve our customers,TopUpLive(hereinafter referred to as this website)makes the following disclaimer regarding the information(including text,images,links,prices,software,audio and video)published on the website. 1.The information published about the functions,versions and usage of the goods is freely provided by the seller,and the authenticity,accuracy and legality of which are the responsibility of the information publisher,and this website does not provide any guarantee or assume any legal responsibility.The customer is advised to consult the manufacturer,distributor or original information publisher of the product for exact information. 2.The release of information about the price,specifications and after-sales policy of the goods is provided freely by the seller and the responsibility for its authenticity,accuracy and legality lies with the publisher of the information.This website does not provide any guarantee and does not assume any legal responsibility.For reference only.The exact price of the goods is subject to the price in realistic circulation.After-sales policies and parameters are subject to the announcement of the manufacturer and distributor. 3.If,after viewing the information on certain products on this website,a customer has the intention of using or purchasing the product,please consult the manufacturer,distributor and original information publisher of the product before using/purchasing it.This website is not responsible for any consequences of the use or purchase of such products.Any enterprise,group,unit or individual engaged in relevant acts on this website is deemed to be independently qualified to engage in civil activities.For any losses incurred by the user due to unexpected conditions,etc.,this website will try to coordinate the handling of the situation,and this website will not be held responsible for any problems not due to the product. 4.This website has the right to adjust the product information(including but not limited to the price,specification,type,model).If the customer finds that the information is incorrect,he/she may suggest to this website to amend or delete it.The website will promptly correct or delete the incorrect information.As the revised information has not been further verified,it is also for reference only. 5.for the use,the use of this website platform engaged in the relevant behavior,the website platform in the information involved,etc.,the user should be honest,trustworthy,good faith concept,shall not have malicious deception,fraudulent behavior,and shall not intentionally or negligently damage the legitimate rights and interests of the platform. 6.Users shall engage in relevant acts in strict accordance with the service agreement of this website,and if the service agreement is changed or amended,users shall execute the agreement after the change or amendment,and this website shall not bear any responsibility due to the change or amendment of the agreement. 7.We will,with your consent and confirmation,ask you to provide some personal information through the registration form and other forms,please be absolutely assured that we will never disclose any of your information to any third party in any way without your consent. 8.This website is obliged to ensure the normal operation of the website and try our best to avoid the website not operating normally or service interruption due to unexpected circumstances(force majeure or uncontrollable factors)to ensure that customers can carry out their trading activities smoothly.In the event of unforeseen circumstances beyond our reasonable control,including but not limited to the following,this website will not be held liable,but will endeavour to minimise the damage and impact caused to users as a result. (1) Any website crash, interruption of trading services or leakage, loss, theft and tampering of personal data or loss of related information due to computer viruses, intrusion or attack of hacker attacks, temporary closure due to governmental control, power supply or system interference or failure and other force majeure factors affecting the normal operation of the network; (2) This website will make an announcement in advance if it is necessary to suspend services due to system maintenance or upgrading. If service is suspended due to line and hardware failure outside the control of the Company or other force majeure, all inconvenience and loss caused during the suspension of service; (3) Any personal data leakage due to the user informing others of the personal account password or sharing the registered account with others; (4) Any loss caused by the registered member providing wrong, incomplete and other information; (5) The funds paid by the user are suspected to be illegal and criminal resulting in the funds being frozen by the relevant government departments, which results in the website being unable to provide services or suffering losses; 9 Anyone who accesses this website in any way or uses the information on this website directly or indirectly is deemed to have voluntarily accepted the constraints of this website statement. 10.This statement does not cover the issue of reference to the relevant national rules of law in Singapore and regulations,when this statement and national rules of law in Singapore and regulations conflict,the national rules of law in Singapore and regulations shall prevail. 11.All the contents of this website are only for the better service of the customers, this website does not guarantee the absolute timeliness, safety, accuracy and completeness of all the information, text, graphics, links and other items of network services and other items, the contents are only for the visitors to use for reference.TopUpLive does not assume any commercial and legal responsibility for the consequences arising from the use of the contents of this website.
- Why choose TOPUPLIVE?
- Change my email address and/or cell phone number
- Why is my TOPUPLIVE account suspended?
- How do I reset my password?
- How do I change my locale?
- I paid by bank transfer, but my order is still unpaid。
- How to cancel an order after payment?
- How do I verify my mobile number?
- How do I unlink my SNS account? (Facebook/Twitter/Google /VK/QQ)
- Why is my TOPUPLIVE account locked?
- How do I register for a TOPUPLIVE account?
- How do I contact TOPUPLIVE Customer Service?
- What is TOPUPLIVE Customer Service? How do I contact them?
- How to leave a message to TOPUPLIVE? What is customer service information?
- Can I change my username in TOPUPLIVE?
- How do I change my username?
- How do I change my password?
- How do I view my purchase history?
- Can I have multiple TOPUPLIVE accounts?
- Why can't I receive notification emails from TOPUPLIVE?
- How to whitelist TOPUPLIVE in Gmail?
- FAQ: What should I do if I have placed an order but have chosen the wrong payment method?
- FAQ: TOPUPLIVE Account authentication
- How to shop on TOPUPLIVE?
- What if I don't receive my order? Can I ask for a refund?
- Under what circumstances can I request a refund?
- I have successfully cancelled my order. Where are my funds now?
- What payment methods does TOPUPLIVE support?
- I paid for my order. What do I do now?
- When should I click "Acknowledge receipt"?
- Why did my payment attempt fail?
- What happens if the order is not paid within a given time?
- What should I do if the product or service delivered is different from the description?
- Why can't I buy some games on TOPUPLIVE?
- Can I get a refund or replacement for submitting an incorrect ID in my order?
- How do I cancel an unpaid order?
- How do I view my order details?
- Is my ID eligible for the in-game first recharge bonus?
- How do I pay with online banking?
- What is a handling fee?
- Why is the transaction amount charged to my bank account/e-wallet different from the amount shown on the order?
- How do I track the status of my order?
- I did not receive any SMS verification code when I paid. What can I do?
- The order in TOPUPLIVE expires
- How do I manually request a refund for a paid order?
- How do I request a refund for a "pending confirmation" order?
- Is there any payment limit for a single order?
- I have paid for my order, but why is my order status still unpaid?
- Can I cancel a refund request for a balance received in the process?
- FAQ: Credit/debit card payment attempt failed
- How do I get a refund for Stripe Payments?
- When should I receive my refund?
- How to find my Sausage Man ID?
- How to find my PUBG Mobile Player ID?
- How to find my Game ID for Bullet Angel?
- How to find my Free Fire ID?
- How to find your User ID & Zone ID in Mobile Legend: Bang Bang (MLBB)?
- How to find my Business Registration No. for Counter:Side?
- How to buy Genshin Impact Genesis Crystals?
- How to buy EOS RED Diamonds at the lowest price?
- How to buy Identity V Echoes?
- How to find my RID and Server for MU Archangel?
- How to check The Legend of Neverland Character ID?
- Alchemy Stars - What are the uses of Lumocrystals?
- How to find my Bigo ID and Verification code for Bigo Live?
- Where to find my WeSing ID?
- How to buy Be The King: Judge Destiny Gold?
- How to check Honkai Impact 3 User ID?
- How to check dragon raja sea User ID?
- How to check Dynasty Warriors: Overlords Character ID?
- How to find my User ID for Ulala: Idle Adventure?
- How to find my Space ID for Super Sus -Who Is The Impostor?
- How to check New Soul Land (SEA) User ID?
- How to buy TikTok (Dou Yin) Coin?
- How to buy Chimeraland Amber?
- FAQs: Purchasing Genshin Impact Genesis Crystals
- How to find my Role ID for Cloud Song: Saga of Skywalkers?
- How to find my Character ID for Naruto: Slugfest-X
- How to buy Elelive Elecoins?
- How to buy Legacy of Discord Diamond?
- How to find my Mango Live user ID?
- How to find my Onmyoji Arena Player ID
- How to find User ID in Ragnarok X: Next Generation?
- How to find my Player ID for Tom and Jerry: Chase?
- How to buy Slam Dunk Mobile Point?
- How to buy Asphalt 9: Legends Tokens?
- How to buy Free Fire Max Diamonds?
- Where's my Player ID for Alchemy Stars?
- How to find my Lita ID?
- How to find my Super Mecha Champions User ID?
- How to find my MICO ID?
- How to find my Kumu Live User ID?
- How to find my Yalla Live User ID?
- How to find Jade Dynasty: New Fantasy User ID and Role ID?
- How to find PUBG: New State Mobile Account ID?
- How to buy Fantasy Town Ruby?
- How to find Apex Legends Mobile Player ID?
- How to find my Character ID in Laplace M SEA?
- Where's my Eclipse Isle User ID?
- How to buy DC Worlds Collide Diamonds?
- How to find My Hero ID in My Heroes?
- How to find LifeAfter Account ID?
- How to check The Lord of the Rings: Rise to War UID?
- How to buy Top Mech: Future Wars Gold?
- How to find Ragnarok:The Lost Memories UID?
- How to find my ZEPETO username?
- How to find Ys 6 Mobile Role ID?
- Where to find my User ID for Nimo TV?
- Where to find my Player ID for Teen Patti Gold?
- How to find my Likee ID?
- Where to find my WeTV ID?
- Where to find my Role ID for Never After?
- How to find Auto Chess User ID?
- Where is my Mirage: Perfect Skyline User ID?
- How to find DDTank Origin Account ID?
- Where is my User ID for Ludo Club?
- How to find Player ID in Seven Mortal Sins X-TASY?
- How to buy Omega Legends Gold?
- How to find DC Worlds Collide Player ID?
- How to find Flash Party ID?
- How to find Hyper Front Role ID?
- Where is my Player ID for Tower of Fantasy?
- How to find my Business Registration No. in Counter:Side - SEA?
- How to find Monkey King: Arena of Heroes Character ID & Server?
- Where to find my MU Origin 3 Role ID?
- How to find my MeMe Live ID?
- How to find MU Origin 2 User UID?
- How to find Lords Mobile IGG ID?
- How to find character ID in Dynasty Warriors: Overlords (SEA)?
- Where to find my Heroes Evolved Player ID?
- How to find Character ID in Knives Out?
- How to find Thetan Arena User ID?
- Where to find my Light of Thel: Glory of Cepheus (SEA) user ID?
- Where is my Perfect World Mobile user ID and character ID?
- How to find Tantan ID?
- How to find Torchlight: Infinite Character ID and Name?
- Where to find my User ID for Blockman GO?
- Where can I find my User ID for Badlanders?
- How to find Time Raiders User ID and Name?
- Where is my Ragnarok M: Eternal Love (SEA) Character ID?
- How to find my account number in Boxing Star?
- Where is my BLEACH Mobile 3D User ID?
- How to check Goddess of Victory: NIKKE User ID?
- Where can I find my Snap ID for Marvel Snap?
- Where is my ONE PUNCH MAN: The Strongest UID and SID?
- Where is my Arena Of Valor UID?
- How to check Arena Mania: Magic Heroes User ID?
- How to check Path to Nowhere User ID?
- Where is my Echocalypse User ID?
- How to find Character ID in Entropy 2099?
- Where is my Top Eleven Manager ID?
- How to find the user ID in MARVEL Super War (SEA)?
- Where is my Higgs Domino User ID?
- Where is my Arena Breakout User ID?
- how to find Honor Of Kings user id and name?
- how to find pretty derby hmt user id?
- how to bound dai hao yuan login mode?
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- how to link account an to Supercell id?
- PUBG MOBILE recharge operation process
- How does TOPUPLIVE protect buyers?
- Why do I need to provide documentation for verification?
- Do not disclose bank transfer information to third parties.
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