user agreement

This top-up agreement (hereinafter referred to as "this Agreement") is entered into between you and SEA WHALE TECHNOLOGY PTE.LTD. (hereinafter referred to as "the Company"); the Platform provides Internet-based top-up services (hereinafter referred to as "top-up services") in accordance with the provisions of this Agreement and the operating rules issued from time to time. In order to better provide recharge service to users, please read and fully understand this agreement before you start to use the recharge service, in which the important contents such as the exclusion or limitation of liability clause will be indicated in bold form. Please pay attention and read it carefully. If you choose to follow the instructions on the page to complete the recharge procedure, you are deemed to have agreed to and accepted all the terms and conditions under this Agreement. If you do not agree to this agreement, please stop topping up immediately. The platform does not encourage minors to use the top-up service. Minors should entrust their guardians to operate or operate with the express consent of their guardians, otherwise please do not use the top-up service. Chapter 1 Service Rules 1. Live coins are digital goods provided by the platform to you for relevant consumption on the platform. You can use live coins to purchase live platform digital gifts or services (specific products and services can be purchased, please check the corresponding products and services page description), and the digital gifts purchased to reward the anchor or live platform creator. 2. The cost of purchasing live coins will be charged to you by the company or the partner designated by the company. The channel merchants corresponding to each recharge method may set the relevant recharge channel fees according to their standards and charge them when users recharge. Please be sure to pay attention to the channel merchant service fees of each recharge method and choose the recharge method according to your own needs. 3. The platform advocates rational consumption. Please make sure you buy the appropriate amount of live coins according to your actual needs. At the same time, during the recharge process, please make sure you carefully confirm your recharge account or account-bound cell phone number, and carefully select and/or enter the recharge account/account-bound cell phone number, recharge amount and other related operation options. If your rights and interests are damaged due to wrong account number/account number, wrong amount, improper operation or not knowing or not fully understanding the recharge billing method, etc., you shall bear the losses caused by this platform and will not compensate or pay for them. 4. Please be sure to use the official top-up method designated by the platform to top-up. If you use a top-up method that is not designated by the platform or illegal, the platform does not guarantee that the top-up will be completed smoothly or correctly, and may cause other risks. If this causes damage to your rights or those of any third party, you will be responsible for dealing with it and bear the corresponding responsibility, and the platform will not make any compensation or indemnity. The platform also reserves the right to suspend part or all of your account privileges, freeze your account balance, block your account for a short time or permanently and/or prohibit you from using the top-up services. 5. If the Platform finds a processing error caused by system failure or any other reason, the Platform has the right to correct the error whether it is in favor of the Platform or in favor of you. If such measure results in the actual amount of digital goods you receive being less than the digital goods you should receive, the Platform will make up the difference to your account as soon as possible after confirming such processing error. If the error causes the actual number of digital goods you received to be more than the digital goods you should receive, the Platform has the right to deduct the difference directly from your account, regardless of the nature and cause of the error. 6. According to the product function of the live company, the digital goods purchased by your top-up account in other products and platforms operated by the company (hereinafter referred to as "associated platforms") can be combined with the digital goods in your live account and have the same scope of use. At this time, your behavior of using the associated platform digital goods in this platform is also bound by this agreement. On the contrary, if your live coins are used in the associated platform in the above way, your behavior of using live coins in the associated platform will be bound by the top-up agreement of the associated platform and the relevant rules and regulations at the same time. 7. In order to better provide you with products and services, the platform will collect and record the data generated by your top-up purchase of live coins and the use of live coins in the relevant products or services of the platform, including but not limited to your top-up orders. We may also collect and use your account information and cell phone number picture sharing QR code in specific service functions to provide you with order progress tracking, customer service inquiries, communication contacts and other services. In certain functional scenarios, we may, with the consent of the user, invoke the convenient call function to facilitate direct phone calls. 8. When you choose to use a third-party account (such as WeChat, QQ, microblogging, etc.) to register and log in to your top-up account more conveniently, we will access and collect your expressly authorized personal information (your avatar and nickname type information in the third-party account, depending on the public information and authority authorized by different third-party accounts) and bind your third-party account to your live platform registration Account binding. If you refuse to provide information under the third-party account, you can not choose to use the third-party account registration and login. We promise the legitimacy of the third-party account channel source of such personal information. 9. If you use the top-up service under this Agreement, the relevant payment service will be provided to you by the third-party payment institution with which we cooperate. The third party payment institution may need to collect your name, bank card type and card number, expiration date and cell phone number and your necessary consumption information on the platform in order to verify and process the fund settlement matters for you. Chapter 2 Statement of Rights 1. You understand and agree that the top-up platform has the right to set the relevant restrictions and reminders involving transactions from time to time based on the consideration of transaction security, operation strategy and industry practice, including but not limited to transaction limits, number of transactions, etc. 2. If the recharge process involves the relevant services provided by a third party, you need to agree and abide by the agreement and relevant rules of such third party in addition to the agreement of this Agreement. And in any case, any dispute arising from such third party and the relevant services provided by it shall be resolved by you with such third party, and the platform shall not bear any responsibility to you or such third party in this regard. 3. Any loss or liability arising from the inability of the platform to provide live coin purchase service or any error in providing live coin purchase service due to your own reasons shall be your own responsibility and the platform shall not be liable, including but not limited to: - Due to the invalidation, loss or blocking of your account. - Losses or liabilities caused by your bound third party payment institution, bank and other accounts, including your use of unauthenticated accounts or use of accounts other than your own, your account being frozen, seized, etc. - Loss of property caused by you informing others of your password. - Loss of property caused by your personal intentional or gross negligence. 4. You agree that the platform is not liable for damages if you cannot use the platform's top-up service or lose any of your digital goods property due to the following conditions, which include but are not limited to: - During the system downtime, upgrade or adjustment announced by the platform. - The failure of telecommunication communication or equipment that cannot carry out data transmission. - Due to force majeure factors such as typhoon, earthquake, tsunami, flood, power outage, war, terrorist attack, government control, etc., causing the system obstacle of this platform cannot execute the business. - Service interruption or delay due to hacker attack, technical adjustment or failure of telecommunication department, website upgrade, problems of related third parties, etc. 5. You guarantee that the funds used for live coin recharge are your legitimate income and you have full right to use them in accordance with this agreement. Any dispute or controversy arising from your violation of this article shall be handled and resolved by you, and you shall bear all responsibilities and legal consequences brought about by it. And report to the relevant law enforcement / judicial institutions, competent departments. 6. If you use the exclusive top-up account service opened for you by the Platform (if opened), you shall comply with all applicable laws and regulations related to anti-money laundering, anti-fraud, anti-terrorism financing and economic sanctions ("Anti-Money Laundering Related Legal Provisions"). You undertake not to use such exclusive collection account for any illegal activities such as money laundering, or accept any illegal requests from others to use you to complete money laundering, etc. through such exclusive top-up account. If any abnormal transaction occurs in such exclusive top-up account, the Platform has the right to take measures such as suspending such exclusive top-up account and conducting investigation in accordance with the relevant legal provisions on anti-money laundering and/or the requirements of the regulators, without being liable for any loss or damage suffered by you as a result. You confirm that the identity information and data you provide to the Platform are true and valid, and you are willing to assist and cooperate with the investigation of the regulator in accordance with the legal provisions and the requirements of the Platform. 7. In any case, the Platform shall not be liable for any indirect, consequential, punitive, incidental, special or penal damages. The Platform's total liability to you, regardless of the cause or manner of conduct, shall always not exceed the fees paid by you for using the top-up service provided by the Platform. Chapter 3 Penalty Rules 1. In the event of any of the following circumstances, the platform has the right to interrupt or terminate the provision of network services to you under this Agreement at any time (without separate notification to you) and shall not be liable for any loss caused to you or any third party as a result of the interruption or termination of the top-up service: - The personal data provided by you is untrue. - You violate this agreement, the live platform user service agreement or other live platform management regulations for users. - You buy and use digital goods for illegal purposes. 2. The user in the use of the platform to provide recharge services, if any suspected of crime, illegal violations, violations of socialist morality, violations of this agreement or other platform management provisions for users, the platform has the right to determine the nature and severity of your behavior to your account to take temporary or permanent ban measures. After the account is banned, until the ban is lifted (if any), the remaining live coins on your account will be temporarily frozen or completely deducted, and cannot be used to purchase products and/or services of the platform, and the cash value of your purchase will not be returned. Chapter 4 By-laws 1. In order to provide you with better services, or based on the updates and changes of legal regulations, requirements of competent authorities, business development and other factors, the platform will revise the content of this agreement from time to time, and such revisions will take effect immediately upon announcement. If you continue to use the top-up service provided by the platform after the revision of this agreement, you are deemed to agree to the latest revised agreement; otherwise, please stop topping up immediately. 2. You understand and agree that the top-up service provided by the Platform is provided in accordance with the current status of existing technology and conditions, and the Platform will do its best to provide you with the top-up service and ensure the consistency and safety of the top-up service. However, you also know and acknowledge that the Platform cannot foresee and prevent technical and other risks at any time or at all times, including but not limited to possible service interruptions, inability to use the top-up service normally and other losses and risks due to force majeure, network reasons, third party service defects, third party websites, etc. Furthermore, in addition to the foregoing, the Platform has the right to interrupt, suspend or terminate the top-up service at any time depending on transaction security, operation planning and other specific circumstances. In addition, the platform has the right to interrupt, suspend or terminate the recharge service under this agreement at any time depending on the transaction security, operation planning, etc., and will issue a notice to the user by the platform page announcement or other appropriate means (without separately notifying you). 3. The laws of the People's Republic of China shall apply to any dispute arising out of or related to this Agreement. If any provision of this Agreement is invalid or unenforceable because it conflicts with the laws of the People's Republic of China or is determined by a people's court of competent jurisdiction, these provisions will be re-analyzed in accordance with the principle of being as close as possible to the original intent of this Agreement, and other provisions of this Agreement shall remain in full force and effect. 4. This Agreement is entered into in SINGAPORE 112 ROBINSON ROAD. Disputes arising out of or related to this Agreement will be resolved by negotiation between the Platform and you. If negotiation fails, either party shall have the right to file a lawsuit in the court where this Agreement is signed.