shipping policy

If you encounter problems with payment or product delivery during the purchase process, please contact us through the following ways. 1、24 hours online customer service. 2、Customer service email TopUpLive website does not assume responsibility for damages when the system fails to operate properly due to the following conditions and users are unable to use the services, which include but are not limited to. 1. TopUpLive website during the system downtime maintenance announced on this website. 2 ．Telecommunication equipment failure can not be data transmission. 3.The system obstacle cannot perform the business due to force majeure factors such as typhoon, earthquake, tsunami, flood, power outage, war, terrorist attack, etc. 4. Service interruptions or delays due to hacker attacks, technical adjustments or failures of telecommunication departments, website upgrades, problems with third-party payment platforms, etc. 5. National holidays we will announce the rest time in advance on the homepage of our website.